Delivery

How long does delivery take?
Estimated delivery is 5–12 business days, with 1–3 business days of processing before dispatch. These are estimates based on typical delivery times, not a guarantee — carrier or customs delays can occur. You'll receive tracking as soon as your order ships.

Do you ship across Australia?
Yes — we deliver Australia-wide.

Are prices in Australian dollars?
Yes. All prices are shown in AUD.

Returns

Can I return an item?
Please see our Returns & Refunds policy for full details, including timeframes and how to start a return. Nothing in our policy limits your rights under the Australian Consumer Law.

Orders

Can I change my shipping address after ordering?
Contact us as soon as possible — we can usually update the address if the order hasn't been dispatched yet.

How do I track my order?
Your tracking number is emailed to you once your order ships.